Privacy Policy

1. Introduction

Grazed Co. is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This Privacy Policy outlines how we collect, use, disclose and protect your personal information when you interact with us through our website, social media platforms, email, phone or in person.

2. Information We Collect

We may collect personal information including your name, phone number, email address, delivery address, billing details and any information you provide when placing an order or making an enquiry.

We may also collect information relating to dietary requirements, event details, or preferences necessary to fulfil your order.

When you visit our website, we may collect non-identifiable information such as browser type, IP address and website usage data through cookies or similar technologies.

3. How We Use Your Information

We collect and use your personal information to:

• Process and manage orders

• Communicate with you regarding your order or enquiry

• Arrange delivery or pickup

• Provide customer support

• Improve our products and services

• Send marketing communications where you have opted in

We will not use your personal information for purposes unrelated to our business activities without your consent.

4. Disclosure of Information

We may disclose your information to trusted third parties where necessary to operate our business, including payment processors, delivery services or IT service providers.

We do not sell, rent or trade your personal information to third parties.

5. Data Security

Grazed Co. takes reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

While we take precautions, no method of transmission over the internet is completely secure. By providing your information, you acknowledge this risk.

6. Access & Correction

You may request access to the personal information we hold about you and request corrections if it is inaccurate, incomplete or outdated. To do so, please contact us using the details below.

7. Marketing Communications

If you subscribe to our marketing communications, you may opt out at any time by clicking the unsubscribe link (where applicable) or by contacting us directly.

8. Cookies

Our website may use cookies to enhance your browsing experience and collect website analytics data. You may disable cookies through your browser settings, however this may affect website functionality.

9. Third-Party Links

Our website or social media may contain links to third-party websites. Grazed Co is not responsible for the privacy practices of those websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website.

11. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact: Grazed Co. Email: hello@grazedco.com.au